flowbyte.

Terms of Service

Last updated: June 1, 2026

These Terms of Service ("Terms") govern your use of our automated messaging assistant ("the Service"), which communicates with users over WhatsApp via the WhatsApp Business Platform (Meta). By messaging our WhatsApp number, you agree to these Terms.

1. The Service

The Service is an automated assistant that responds to messages you send and may hand your conversation to a human team member when appropriate. The Service is provided on an "as is" and "as available" basis.

2. Eligibility

You must be at least 16 years old to use the Service. By using it, you confirm that you meet this requirement and that you are able to enter into these Terms.

3. Acceptable Use

You agree not to:

  • Use the Service for unlawful, harmful, or abusive purposes.
  • Send spam, malware, or attempt to disrupt or reverse-engineer the Service.
  • Impersonate others or misrepresent your affiliation with any person or entity.
  • Submit content that infringes the rights of others.

4. Automated Responses

Replies are generated automatically and may be inaccurate or incomplete. The Service does not provide professional advice (legal, financial, medical, or otherwise), and you should not rely on it as a substitute for such advice.

5. Your Content

You retain ownership of the messages you send. You grant us a limited license to process that content solely to operate and improve the Service, as described in our Privacy Policy.

6. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains what data we collect and how we use it. You can opt out at any time by replying STOP.

7. Availability and Changes

We may modify, suspend, or discontinue the Service at any time without notice. We may also update these Terms; the "Last updated" date above reflects the latest revision. Continued use after changes constitutes acceptance.

8. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Termination

We may suspend or terminate your access to the Service at any time if you violate these Terms or misuse the Service.

11. Contact

For questions about these Terms, contact us at: contact@flow-byte.com

These Terms apply to our automated WhatsApp assistant only.